Welcome to the Information Services Self Help Site

Support requests can be submitted via our new Web Support Request Form

 A few quick notes about the menus above:

  • Some of the menu items will expand into sub-menus.
  • Information about web browsers will be found under Software.
  • Information about mobile devices, such as iPads and Kindles will be found under Hardware.
  • Gaming console information, such as how to connect them to our campus network, will be found under FAQ.
  • Printing information will be found under Hardware.
  • Instructions for using Reporting Services to generate mailing labels will be found under FAQ.

If you’re having trouble finding a topic in the menus, try the search box.

Get free microsoft office 365

(available to all current students, faculty & staff)

Go To: https://login.microsoftonline.com/ and log in with your OWU BishopMail address & password.  Everyone will be able to get Office 365 web versions and/or iPad versions.  Office 2016 is available for both Mac and PC.

For new students:

  • Visit our New Student FAQ page for answers to common questions.
  • Usernames are assigned and consist of your first initial, middle initial and up to the first 6 letters of your last name.
  • To reset your OWU account password, go to the Password Hint page.