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How do I place a call on hold?

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Normal Hold

While call is in progress:

  1. Press the [Hold] key. The line light will flash green.
  2. To retrieve, press the line key on which the call was being held. The call can be retrieved from any phone with a button for that line.

Note: the call will ring back to the phone if not retrieved, and the ringtone will gradually get louder.

Exclusive Hold

While call is in progress:

  1. Press the [Hold] key twice. The line light will flash green.
  2. To retrieve, press the line key on which the call was being held. The call can only be retrieved from the phone that placed the call on hold. The line light will not blink on other phones with a button for that line.

Note: the call will ring back on the phone if not retrieved, and the ringtone will gradually get louder.