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How do I use voicemail groups?

48 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Apr 08, 2024    Voicemail

 

These instructions are for the old voicemail system. For information on the new system, please see the BishopWorks Knowledge Base.

Creating a Group

After accessing your mailbox:
1. Enter 754 (setup options, groups, edit)
2. Enter either 3 numbers or 3 letters for your new group (for example, NEC would be 632)
3. Record a name for the group (press * to stop recording)] 4. Press 1 to make the group “Public”, or 2 to make “Private” (Public – others may access and use, Private only you can use). The system will prompt you to add members (## to toggle between name/extension).
5. Press * when finished adding members.
6. Enter 1 to leave a message for this group at this time, otherwise, enter 2.
Send a Message to a Group

After accessing your mailbox:
1. Enter 5 (to leave a message)
2. Enter the 3 numbers or 3 letters for the group
3. Press 1 to confirm when you hear the recorded name
4. Record your message at the beep
5. Press * to stop recording (you may also edit or use delivery options at this point)
6. Press * again to send the message
Add or Delete Group Members

After accessing your mailbox:
1. Enter 755
2. Enter the 3 numbers or 3 letters for the group
3. Press 1 to confirm when you hear the recorded name
4. Press 4 to Add members, or 5 to Delete members from the group
5. Enter 1 to confirm addition or deletion
6. Press * when finished adding or deleting

Changing a Group Name or Number

After accessing your mailbox:
1. Enter 755
2. Enter the 3 numbers or 3 letters for the group
3. Press 1 to confirm when you hear the recorded name
4. Press 7 to change the name or number
5. Follow prompts to complete.