WIFI Troubleshooting

Below the surface, wireless networking is a seriously complicated situation. As such, there are many places where things can go wrong. Here are three of the most common.

1. How long have you had your device? Its wireless network adapter is a critical component, as well as its processor and amount of memory. Components manufactured just 3-5 years ago may pale in comparison to those made today, especially when it comes to speed, stability, and performance.
2. The next possible point of failure is your device’s connection to the WiFi router or access point. Are you able to sit closer to it?
3. The next point where you might have a bottleneck is with the signal broadcast. You’re sharing that connection to the access point with others nearby. You may have better luck going to a study area where there aren’t many people using the WiFi.

Additional suggestions

• When troubleshooting WiFi on a smartphone or tablet, turn mobile data OFF. It *will* interfere with registration. (You can turn it back on again after you get connected to BishopNet.)
• Turn off WiFi. Wait 15-20 seconds. Turn WiFi back on again.
• Tell your device to Forget the BishopNet network. Then select it and try reconnecting again.
• Older mobile devices have older network components, and won’t be as fast or reliable as newer ones.
• Shut down your device and then start it back up again.
• In BishopNet settings, is your smartphone using Private Address (iPhone) or Random MAC Address (Android)? If so, turn it OFF.
• Ask around. Are any of your neighbors having the same problem?