Contact

To contact the IS Help Desk:

  • Telephone:  740-368-3120
  • E-mail: helpdesk@owu.edu
  • Location: Lower level of the R.W. Corns Building
  • Hours during the academic year:  Monday – Friday; 8:30 a.m. – 5:00 p.m.
  • Summer Hours:  Monday – Friday; 8:30 a.m. – 4:30 p.m.

We also accept txt/SMS contact

You may send a text to 740-844-3520 at any time. Your issue will be added to a queue that will be reviewed during normal business hours.

It is important that you provide your email address in the text message if you wish to have a staff person contact you regarding the issue. We may not reply back to your SMS. If you are reporting a problem with BishopNet, please provide your location–-building and room number–-so testing can be conducted. The more info we have, the better.

Information Services will not use your phone number in any way other than to possibly contact you with a reply. We will not provide your phone number to any other party unless legally obligated to do so.