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... do I...?WorkshopsContact UsAbout OWU UsOWU Wikis TwitterLIS Home PageOWU Home Page...
do I...?WorkshopsContact UsAbout OWUUsOWU Wikis TwitterLIS Home PageOWU Home PageHome>
GuestAccessForm
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Request Form for BishopGuest Access
Loading... Click here to be taken to the online form. It...
Request Form for BishopGuest Access
Loading...Click here to be taken to the online form. It will open in a new tab or window, and you will need to log into BishopApps if you aren't already.
Still need help?
For assistance please contact the help desk.
GuestAccessForm
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Request Form for BishopGuest Access
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Still need help?
For assistance please...
Request Form for BishopGuest Access
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Still need help?
For assistance please contact the help desk.
Announcements
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... Information Services Announcements
Here you will find an historical log of announcements...
Information Services Announcements
Here you will find an historical log of announcements and memos from Information Services to the campus community.
Phishing Attempt (11/17/2009)
To all OWU e-mail users,
Recently, you may receive or have already received a "Dear Account User" message from "OWU HELPDESK SERVICE" in your inbox. This is spam -- specifically, a type of spam called phishing, which has the sole intent of getting your login credentials (username and password) or for gathering other personal information.
While Google does an exceptional job of filtering and blocking messages like this a vast majority of the time, it is not an infallible system. So even in our new BishopMail environment, please continue to be wary of any messages that seem strange -- and don't reply to any of them.
ANY LEGITIMATE SITE (FOR ANYTHING) WILL NEVER ASK YOU TO E-MAIL YOUR USERNAME AND PASSWORD FOR ANY REASON. Please remember that, and never respond to such schemes.
OWU Wireless network downtime (11/4/2009)
Ohio Wesleyan's wireless network will be shut down temporarily at some point between 7 and 8 am EST on Thursday Nov. 5, 2009, for a software upgrade.
Printing
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... A. Check to make sure the Print Job Billing program is running: There should be a green...
A. Check to make sure the Print Job Billing program is running: There should be a green pyramid in the system tray, down in the bottom right corner by the clock. If it's not there, go to the Start menu and launch PCounter from the Startup folder. Once it's running, it will prompt for username and password and then start printing any jobs already queued up.
If the green pyramid is already shown in the system tray, try right-clicking on it and choosing Preferences. This will display a list of servers. Make sure there is a check mark next to \\deneb\. This will also kick-start any jobs in the print queue.
Q. Where can students print in color?
A. The Duplicating Office on the lower level of the north branch of Conrades◊Wetherell Science Center offers color printing for 51¢ per page, with discounts for large quantities. Neither Information Services nor the Audio-Visual Center in Beeghly Library offers this service to students. Students enrolled in Fine Arts or other classes will have alternative options specific to these classes.
Q. I'd like to add a network printer, how do I do that?(Faculty and Staff only)
A. See this quick video for a walk-through.
PolicyKey
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... All current Microsoft Updates must be downloaded and installed. (Instructions for setting...
All current Microsoft Updates must be downloaded and installed. (Instructions for setting automatic updates are available on the OWU Network CD.)
An anti-virus program must be installed, currently running, and its definition files up to date. The following anti-virus programs are acceptable:
AuthentiumAvastAVGAVGuardBitDefenderEZ AntivirusKasperskyMcAfeeMicrosoft OneCareNOD32PandaSophosOneCareMicrosoft Security EssentialsNOD32PandaSophos (available on OWU Network CD)SophosCD)Microsoft Security EssentialsSophos AntiSpywareSpy SweeperSpybot
Peer-to-Peer (P2P) sharing programs cannot be run on the network.
Still need help?
Hardware
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... Where do I get info on purchasing a new computer?
Dead Pixels
Cleaning Your Monitor...
Where do I get info on purchasing a new computer?
Dead Pixels
Cleaning Your Monitor Screen
Hardware Stolen?
How to Tell How Old Your PC Is
deadPixelGot a dead pixel on your flat screen monitor?
You can try these methods before considering a replacement.
cleanScreenCleaning Your Monitor Screen
If you'd like to clean your computer screen and you're looking for a safe cleaning solution that won't harm your monitor, the best solution for cleaning LCD screens is a 50/50 mix of distilled water and white vinegar, or 72% isopropyl alcohol.
hardwareStolenHardware Stolen?
Report to police: Serial Number & MAC addresses (the physical addresses of all network cards, Ethernet or WIFI)
Announcements
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... Information Services Announcements
Here you will find an historical log of announcements...
Information Services Announcements
Here you will find an historical log of announcements and memos from Information Services to the campus community.
OWU Wireless network downtime (11/4/2009)
Ohio Wesleyan's wireless network will be shut down temporarily at some point between 7 and 8 am EST on Thursday Nov. 5, 2009, for a software upgrade.
Warning - Phishing Attempt (10/20/2009)
To all OWU e-mail users,
Announcements
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... Information Services Announcements
Here you will find an historical log of announcements...
Information Services Announcements
Here you will find an historical log of announcements and memos from Information Services to the campus community.
Warning - Phishing Attempt (10/20/2009)
To all OWU e-mail users,
Recently, you may have received an email with the following text in the body of the email:
Attention:
On October 22, 2009 server upgraded will take place. Due to this the system may be offline for approximately half an hour. The changes will concern security, reliability, and performance of mail service and the system as a whole. For compatibility of your browsers and mail clients with upgraded server software you should run SSI certificates update procedure. This is a quite simple. All you have to do is just click the link provided.to save the patch file and then to run it from your computer location. That's all.
(Link Removed for security reasons)
Thank you in advance for your attention to this matter and sorry for possible inconvenience.
System Administrator
_
This is spam -- It could be a phishing atttemp, which has the sole intent of getting your personal information and then use that information for nefarious purposes. Or, it could be an attempt to install a Trojan virus on your machine.
While Google does an exceptional job of filtering and blocking messages like this a vast majority of the time, it is not an infallible system. So please continue to be wary of any messages that seem strange -- and don't reply to any of them.
NO LEGITIMATE SITE WILL EVER SEND YOU AN UNSOLICITED EMAIL ASKING YOU FOR PERSONAL INFORMATION. Please remember to never respond to such schemes and you will better protect yourself from identity theft. Thanks.
LAST MINUTE REPRIEVE -- Old OWU e-mail server shutdown postponed until Friday October 23, 2009 (10/19/2009)
Because of the recent Fall Break and the resulting absence of many users from campus, the shutdown of access to OWU's old e-mail server at cc.owu.edu has been POSTPONED until FRIDAY, OCTOBER 23, 2009, at 10:00 AM.
If you have already moved your e-mail completely to the Google-based BishopMail system, this change will not affect you. However, if you still have e-mail on the old WebMail, you will need to move it to the new system before October 23. Instructions on how to do this can be found at http://helpdesk.owu.edu/MovingMail . To see if you have any messages on the old server, you may still login at http://oldmail.owu.edu.
In addition, if people are still expecting to reach you at 'username@cc.owu.edu', you will need to notify them to begin using just @owu.edu in your e-mail address. In particular, if you are signed onto an Internet mail list with your address containing '@cc.owu.edu', you will need to do whatever is required at that e-mail list to change '@cc.owu.edu' to '@owu.edu'.
If you have any questions about this transition, please contact either the Faculty/Staff Help Desk at helpdesk@owu.edu or the Student Help Desk at techhelp@owu.edu. Other ways of contacting the Help Desks can be found at http://helpdesk.owu.edu/contact.
NOTE: The webserver at cc.owu.edu (also known as go.owu.edu) will continue to operate.
FINAL WARNING -- OWU's old email server cc.owu.edu going offline Oct. 20 (10/15/2009)
On October 20, 2009, OWU's old e-mail server at cc.owu.edu will permanently stop sending and receiving e-mail.
Campus-wideGroupLists
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... Users can choose to receive campus‐wide messages either individually or through the OWU...
Users can choose to receive campus‐wide messages either individually or through the OWU digest mode. A digest compiles all campus‐wide messages from the previous 24 hours and delivers them as a single message every business day at 4:30 p.m. To use the digest mode, users must send an e‐mail to Information Services with the word "digest" (without the quotes), then a space, then the OWU username in the Subject line. So John A. Doe would send a message with this Subject: digest jadoeTo stop digest mode and return to normal delivery mode, users must send an e‐mail to Information Services with the words "no digest" (without the quotes), then a space, then the OWU username in the Subject line. So John A. Doe would send a message with this Subject: no digest jadoeThe Director of Information Services or an Information Services designee is responsible for monitoring the campus‐wide e‐mail system during normal University business hours (8:30 a.m. to noon and 1 to 5 p.m. during the academic year; 8:30 a.m. to noon and 1 to 4:30 p.m. during the summer). This system is checked throughout each business day the University is officially open. Approved messages will be distributed during these times, as soon as possible after they are received.To accommodate users in digest mode, all messages intended for same‐business‐day distribution must be submitted no later than 4 p.m.Campus‐wide messages must be directly related to University activities(i.e., circumstances or events) and impact a significant portion of their intended audience. They should not, however, be a substitution for typical Daily Bulletin announcements.Messages must be sent from personal OWU accounts (not from off‐campus accounts) and should include a short, relevant subject line. The "[OWU]" notation is automatically added to the beginning of the subject line by the system and should not be included. Make sure Subject line is capitalized in both instances.If a message is sent on behalf of a specific University organization, club, or group, it will be assumed that the sender is authorized to act as an official agent of that body.Messages should be in plain text only (not HTML). Message attachments must not exceed 50KB in total size. Also, messages cannot be edited once they are submitted; they are distributed "as is."Once a campus‐wide message is submitted for distribution, it must be approved by the Director of Information Services or an Information Services designee. Therefore, users should allow for reasonable message processing and delivery time. Also, users will be informed through e‐mail or by other appropriate means if their messages are not distributed.
howtoHow to Send a Campus-Wide E-mail Message
Note: The normal email addresses for campus wide lists are currently malfunctioning. To send an email to the students list use students@thuban.owu.edu and for employees use employees@thuban.owu.edu.
Several e-mail addresses have been designated for sending important campus-wide e-mail messages. The selected OWU groups and associated e- mail addresses, which are updated once a week, are listed below. The use of these campus-wide lists are reserved for highly important, urgent notices or for special University-wide events relating to academic or campus community life. For everyday University announcements, please use the Daily Bulletin instead.
To submit a campus-wide e-mail for distribution, compose your message as normal, then use the address of the appropriate group to receive the message. (For example, to send a message to all students, type in students@thuban.owu.edu in your "To" e-mail field.) To submit to multiple groups, separate each address with a comma.
Campus-wideGroupLists
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... Note: The normal email addresses for campus wide lists are currently malfunctioning. To send...
Note: The normal email addresses for campus wide lists are currently malfunctioning. To send an email to the students list use students@thuban.owu.edu and for employees use employees@thuban.owu.edu.
Several e-mail addresses have been designated for sending important campus-wide e-mail messages. The selected OWU groups and associated e- mail addresses, which are updated once a week, are listed below. The use of these campus-wide lists are reserved for highly important, urgent notices or for special University-wide events relating to academic or campus community life. For everyday University announcements, please use the Daily Bulletin instead.
type in students@owu.edustudents@thuban.owu.edu in your
Be sure to see the OWU Campus-Wide Email Distribution Policy, above.
General Groups
Description
All Students
students@owu.edustudents@thuban.owu.edu
The students who are actively enrolled, involved in off-campus programs or on temporary leave
All Faculty, Administrators and Staff
employees@owu.eduemployees@thuban.owu.edu
All faculty, as listed below, plus the administrators and staff employed by OWU (this list includes all faculty)
All Faculty
faculty@owu.edufaculty@thuban.owu.edu
The faculty members and teaching staff associated with Ohio Wesleyan
Select Student Groups
Description
Seniors
seniors@owu.eduseniors@thuban.owu.edu
All students whose class year is the end of the current academic year
Juniors
juniors@owu.edujuniors@thuban.owu.edu
All students whose class year is the end of the next academic year
Sophomores
sophomores@owu.edusophomores@thuban.owu.edu
All students whose class year is two years after the end of this academic year
Freshmen
freshmen@owu.edufreshmen@thuban.owu.edu
All students whose class year is three years after the end of this academic year
New Students
newatowu@owu.edunewatowu@thuban.owu.edu
The group of students who are new to Ohio Wesleyan this semester (available to faculty, administrators and staff only)
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