OWU Wikis : OWU LIS Help Desk Wiki : Residential Networking - edits

Residential Networking (added troubleshooting section)

mbbargar — Mon, 05 Oct 2009 18:20:06 GMT

Residential networking

(Wired, Ethernet connections in dorms and other residential buildings)

If you bring a computer to campus or purchase one while you are studying here, we can attach it to the OWU network to access available services, including e-mail and the internet. You can connect to the BishopNet wireless network or to the campus residential network (ResNet.)

To connect to ResNet you will need a Category 5 (Cat 5) patch cable with RJ45 plugs (also known as an Ethernet cable.) This cable connects your computer to the network jack in your dorm room. We recommend a 25-foot cable due to the location of these jacks.

You will also need your OWU username and password to access the network, so make sure you have that information as well.

Obtaining a wired connection on the residential network

Set up your computer. Plug the Ethernet cable into your computer and the other end into a network jack on the wall. (There will be one jack for each person--based on normal occupancy--in on-campus housing.)
Open a web browser such as Microsoft Internet Explorer or Mozilla Firefox (it will say "page cannot be displayed" or something similar- that's ok!) and type the address: register.owu.edu.
You will be prompted to enter your OWU username and password.
Wait about 5 minutes (usually less) after getting the "Thank You!" message and you will be prompted to accept our computer use policy and download/install the Safe-Connect policy key. Occasionally the computer will need to be restarted to get connected so if you do not get connected right away try that first.

Troubleshooting Connection Issues

If you're having issues connecting to the network with an Ethernet cable there are a few things you can try to fix it.

- Verify that all cables are connected securely and are in good condition.

- Release / Renew the connection.

Go to Start -> All Programs -> Accessories -> Command Prompt
Type ipconfig/release
Type ipconfig/renew

- Reboot the system.

- Verify that TCP/IP properties are set to obtain IP and DNS automatically.

Right click on the network connection icon on the system tray (lower right corner) and click Open Network Connections, or right click on My Network Places then Properties.
Right click on Local Area Connection then Properties.
Highlight Internet Protocol (TCP/IP) and click Properties.
Verify that "Obtain an IP address automatically" and "Obtain DNS server address automatically" are both selected.

- Verify network adapter lights are on.

- Remove/Re-install the network adapter.

- Install a new/temp adapter.

If registration cannot be completed using the automated process, you will need to contact the Help Desk .

Residential Networking

mbbargar — Fri, 04 Sep 2009 19:28:41 GMT

Residential networking

(Wired, Ethernet connections in dorms and other residential buildings)

Obtaining a wired connection on the residential network

Set up your computer. Plug the Ethernet cable into your computer and the other end into a network jack on the wall. (There will be one jack for each person--based on normal occupancy--in on-campus housing.)
Open a web browser such as Microsoft Internet Explorer or Mozilla Firefox (it will say "page cannot be displayed" or something similar- that's ok!) and type the address: register.owu.edu.
You will be prompted to enter your OWU username and password.
Wait about 5 minutes (usually less) after getting the "Thank You!" message and you will be prompted to accept our computer use policy and download/install the Safe-Connect policy key. Occasionally the computer will need to be restarted to get connected so if you do not get connected right away try that first.

If registration cannot be completed using the automated process, you will need to contact the Help Desk .

Residential Networking (added more detail & info)

dcsolida — Mon, 17 Nov 2008 14:19:41 GMT

Residential networking

(Wired, Ethernet connections in dorms and other residential buildings)

Obtaining a wired connection on the residential network

Set up your computer. Plug the Ethernet cable into your computer and the other end into a network jack on the wall. (There will be one jack for each person--based on normal occupancy--in on-campus housing.)
Open a web browser such as Microsoft Internet Explorer or Mozilla Firefox (it will say "page cannot be displayed" - or something similar- that's ok!) and type the address: ~~register.owu.edu~~ register.owu.edu. ~~(this must be done on campus while connected to a port on the residential network).~~
You will be prompted to enter your OWU username and password.
Wait about 5 minutes (usually less) after getting the "Thank You!" message and you will be prompted to accept our computer use policy and ~~download & install~~ download/install the Safe-Connect policy key. Occasionally the computer will need to be restarted to get connected so if you do not get connected right away try that first.

If registration cannot be completed using the automated process, you will need to contact the Help Desk .

Residential Networking (cleaned up)

dcsolida — Fri, 10 Oct 2008 14:09:56 GMT

Residential networking

(Wired, Ethernet connections in dorms and other residential buildings)

Obtaining a wired connection on the residential network

Open a web browser (it will say "page cannot be displayed" - that's ok!) and type the address: register.owu.edu
(this must be done on campus while connected to a port on the residential network).
You will be prompted to enter your OWU username and password.
Wait about 5 minutes (usually less) and you will be prompted to accept our computer use policy and download & install the Safe-Connect policy key. Occasionally the computer will need to be restarted to get connected so if ~~they~~ you do not get connected right away try that ~~should be tried~~ first.

If registration cannot be completed using the automated process, you will need to contact the Help Desk .

Residential Networking (Revised page for public viewing)

dcsolida — Tue, 16 Sep 2008 17:44:19 GMT

This page contains information for residential Residential networking

(Wired, Ethernet connections in dorms and other residential buildings)

Obtaining a wired connection on the residential network

~~The majority of students should be able to complete registration for wired access without any action required by Information Services.~~ ~~Direct the student to open~~ Open a web browser ~~(will~~ (it will say "page cannot be displayed" - that's ok!) and type the address: ~~http://register.owu.edu~~ register.owu.edu
(this must be done on campus while connected to a port on the residential network).
~~They~~ You will be prompted to enter ~~their~~ your OWU username and password.
Wait about 5 minutes (usually less) and ~~they~~ you will be ~~connected.~~ prompted to accept our computer use policy and download & install the Safe-Connect policy key. Occasionally the computer will need to be restarted to get connected so if they do not get connected that should be tried first.

If registration cannot be completed using the automated process, you will need to contact the ~~information must be entered in "Regulus"~~ ~~sign in (dutil) and password (same as mizar's password)~~ ~~at $ type "dhcpreg" (without the quotes)~~ ~~Choose the appropriate selection from the screen - Enter two-letter code or * to end input:~~ ~~Follow the screen directions~~ ~~RE Residential student's desktop or laptop computer~~ ~~RN Residential student's non-interactive device (e.g., wireless router)~~ ~~RA OWU staff (e.g., RLC or houseparent)~~ ~~RL Lab or community system~~ ~~RO Student organization (e.g., Transcript, WSLN)~~ ~~RI LIS equipment~~ ~~RG Guest (temporary assignment)~~ terminate input and commence processing * ~~Using the grep command in Regulus~~ ~~At the $ prompt type grep (space bar) type what you are searching for (ex. Sigma, or AA address) (space bar) type ipimage and press enter~~ Help Desk .

Residential Networking

support — Mon, 21 Jul 2008 17:42:35 GMT

This page contains information for residential networking

Obtaining a wired connection on the residential network

The majority of students should be able to complete registration for wired access without any action required by Information Services.
Direct the student to open a browser (will say "page cannot be displayed" - that's ok!) and type the address: http://register.owu.edu
(this must be done on campus while connected to a port on the residential network).
They will be prompted to enter their username and password.
Wait about 5 minutes (usually less) and they will be connected. Occasionally the computer will need to be restarted to get connected so if they do not get connected that should be tried first.

If registration cannot be completed using the automated process, the information must be entered in "Regulus"

sign in (dutil) and password (same as mizar's password)
at $ type "dhcpreg" (without the quotes)
Choose the appropriate selection from the screen - Enter two-letter code or * to end input:
Follow the screen directions

RE Residential student's desktop or laptop computer
RN Residential student's non-interactive device (e.g., wireless router)
RA OWU staff (e.g., RLC or houseparent)
RL Lab or community system
RO Student organization (e.g., Transcript, WSLN)
RI LIS equipment
RG Guest (temporary assignment)
terminate input and commence processing *

Using the grep command in Regulus

At the $ prompt type grep (space bar) type what you are searching for (ex. Sigma, or AA address) (space bar) type ipimage and press enter