Residential networking

(Wired, Ethernet connections in dorms and other residential buildings)

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If you bring a computer to campus or purchase one while you are studying here, we can attach it to the OWU network to access available services, including e-mail and the internet. You can connect to the BishopNet wireless network or to the campus residential network (ResNet.)

To connect to ResNet you will need a Category 5 (Cat 5) patch cable with RJ45 plugs (also known as an Ethernet cable.) This cable connects your computer to the network jack in your dorm room. We recommend a 25-foot cable due to the location of these jacks.

You will also need your OWU username and password to access the network, so make sure you have that information as well.

Obtaining a wired connection on the residential network

• Set up your computer. Plug the Ethernet cable into your computer and the other end into a network jack on the wall. (There will be one jack for each person--based on normal occupancy--in on-campus housing.)
• Open a web browser such as Microsoft Internet Explorer or Mozilla Firefox (it will say "page cannot be displayed" or something similar- that's ok!) and type the address: register.owu.edu.
• You will be prompted to enter your OWU username and password.
• Wait about 5 minutes (usually less) after getting the "Thank You!" message and you will be prompted to accept our computer use policy and download/install the Safe-Connect policy key. Occasionally the computer will need to be restarted to get connected so if you do not get connected right away try that first.

Troubleshooting Connection Issues

If you're having issues connecting to the network with an Ethernet cable there are a few things you can try to fix it.

- Verify that all cables are connected securely and are in good condition.

- Release / Renew the connection.

1. Go to Start -> All Programs -> Accessories -> Command Prompt
2. Type ipconfig/release
3. Type ipconfig/renew

- Reboot the system.

- Verify that TCP/IP properties are set to obtain IP and DNS automatically.

1. Right click on the network connection icon on the system tray (lower right corner) and click Open Network Connections, or right click on My Network Places then Properties.
2. Right click on Local Area Connection then Properties.
3. Highlight Internet Protocol (TCP/IP) and click Properties.
4. Verify that "Obtain an IP address automatically" and "Obtain DNS server address automatically" are both selected.

- Verify network adapter lights are on.

- Remove/Re-install the network adapter.

- Install a new/temp adapter.

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If registration cannot be completed using the automated process, you will need to contact the Help Desk.