Printing at OWUOhio Wesleyan uses PCounter to manage students' print quotas. Every student is given a quota of 800 pages each academic year and may purchase additional pages at 5 cents per page. OWU printers can't quite be called "Public Access Printers" because some are in secure residential buildings, others are in classrooms, and even the ones in public places must be accessed with an OWU username and password. Guests of the University may see the Reference Librarians or the staff at the Library Circulation Desk for guest credentials. Click here for a campus map. ContentsOWU Printer LocationsQuestions and Answers OWU Printer Locations
Questions and AnswersQ. When is the PCounter quota reset? Do students lose any unused pages? A. In the summer between spring and fall semesters the quota is reset to $20 (400 pages). In winter between fall and spring semesters $20 (400 pages) is added to the remaining fall total. Help! My Jenzabar print job is not formatting to the printer. What should I do? (Faculty and staff only) A. Check the settings on the printer, make sure settings are Standard Letter paper type. A4 will not work; it must be set-up as standard paper type. Help! My print job in a computer lab isn't printing. What should I do? A. Check to make sure the Print Job Billing program is running: There should be a green pyramid in the system tray, down in the bottom right corner by the clock. If it's not there, go to the Start menu and launch PCounter from the Startup folder. Once it's running, it will prompt for username and password and then start printing any jobs already queued up. If the green pyramid is already shown in the system tray, try right-clicking on it and choosing Preferences. This will display a list of servers. Make sure there is a check mark next to \\deneb\. This will also kick-start any jobs in the print queue. Q. Where can students print in color? A. The Duplicating Office on the lower level of the north branch of Conrades◊Wetherell Science Center offers color printing for 51¢ per page, with discounts for large quantities. Neither Information Services nor the Audio-Visual Center in Beeghly Library offers this service to students. Students enrolled in Fine Arts or other classes will have alternative options specific to these classes. Q. I'd like to add a network printer, how do I do that?(Faculty and Staff only) A. See this quick video for a walk-through. Still need help?For assistance please contact the help desk. |